DMCA Notice & Takedown Policy

Effective date: May 15, 2026

1. Our Position on Copyright

Epix IPTV does not host, upload, store, or transmit any video content from our own servers. We operate as a subscription reseller: the channels, on-demand titles, and live streams you access through your subscription are delivered by independent third-party providers. We do not control the source feeds and we do not select the programming on a per-title basis.

That said, we take copyright seriously. If you are a rights holder (or an agent acting on behalf of one) and you believe material accessible through an Epix IPTV subscription infringes your copyright, we want to know. Valid notices submitted under the Digital Millennium Copyright Act (17 U.S.C. § 512) will be reviewed and acted upon promptly.

2. Submitting a DMCA Notice

To be effective, your notice must include all of the following items. Missing information will slow our review or make the notice unenforceable, so please be thorough.

1. Identification of the copyrighted work you claim has been infringed (title, registration number if applicable, and a description sufficient to identify it).
2. Identification of the allegedly infringing material with enough detail for us to locate it — including the URL, channel name or number, the program title, and the date and time it aired or was made available.
3. Your full contact information: legal name, mailing address, email address, and a telephone number where we can reach you.
4. A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
5. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
6. Your physical or electronic signature.

3. Where to Send DMCA Notices

Send your complete notice by email to help@catchontv1.email. Use the subject line:

DMCA Notice — [work title]

Attaching the notice as a signed PDF is preferred but plain text in the message body is acceptable. Please send only one work per email when practical; bundled notices covering many unrelated titles take longer to triage.

4. Our Response Process

Once your notice arrives, our legal contact reviews it within 48 hours (excluding weekends and US federal holidays). If the notice is complete and appears valid on its face, we do two things in parallel: we forward the relevant portions of your notice to the upstream content provider responsible for the feed, and, where we have the technical ability to do so, we remove or disable access to the identified material at the subscription layer.

You will receive a written acknowledgment confirming receipt, a reference number, and an update once the upstream provider has responded or the material has been disabled. If your notice is incomplete, we will tell you exactly what is missing so you can resubmit.

5. Counter-Notices

If you believe content was removed in error — for example, because the material is licensed, falls under fair use, or was misidentified — you may submit a counter-notice. A valid counter-notice must include your contact information, identification of the material that was removed and its prior location, a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification, and your consent to the jurisdiction of the federal court in your district.

Send counter-notices to the same address: help@catchontv1.email. We will forward the counter-notice to the original complainant. Unless the complainant files a court action within 10 to 14 business days, access to the material may be restored.

6. Repeat Infringer Policy

Subscriber accounts associated with repeated valid DMCA notices will be suspended and, on a third confirmed strike, terminated without refund. We also reserve the right to terminate any account at the first instance of clearly willful infringement or commercial-scale rebroadcasting.

7. Bad-Faith Notices

Filing a DMCA notice is a legal action with legal consequences. Under Section 512(f) of the Copyright Act, anyone who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — can be held liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, the service provider, or the copyright owner. Do not send a notice as a competitive tactic or to suppress lawful speech; we forward suspected abusive notices to the affected party.

8. Contact

All DMCA correspondence: help@catchontv1.email.

For non-legal questions about your subscription, billing, or technical setup, please use the contact page instead so your message reaches the right team.